We make it easy for you to get in contact with us.
Make a complaint
Interpreters and other assistance
Enquiries about your case
If you are wanting to discuss a matter you have already raised with us, call or email your case officer in the first instance.
Alternatively, you can call:
- (03) 9613 6222
- 1800 806 314 (regional only)
Level 2, 570 Bourke Street
Melbourne, Victoria 3000
We're open from 9am to 5pm, Monday to Friday.
Looking to make a complaint?
Use our online form to create and submit your complaint