Dealing with complaints about government

Independent, impartial and free

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Complaints about an action or decision made by a Victorian public organisation

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Finding the right ombudsman

Did you know there are multiple ombudsmen? Find out which one is right for you.

Featured investigation


Investigation into healthcare provision for Aboriginal people in Victorian prisons

6 Mar 2024

On 7 November 2022, the Ombudsman began an ‘own motion’ investigation into healthcare provision for Aboriginal people in Victorian prisons.

Read more

Investigation into healthcare provision for Aboriginal people in Victorian prisons

6 Mar 2024

On 7 November 2022, the Ombudsman began an ‘own motion’ investigation into healthcare provision for Aboriginal people in Victorian prisons.

Read more

Our performance in 2022-23

Alternative dispute resolution on the rise

50 complaints conciliated

Ready to help

18,403 jurisdictional complaints received

Growth in public reports

9 reports tabled to Parliament

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Training opportunities

Our commitment to Victoria’s public sector is to share our wealth of experience, learning and materials to help improve service standards to our community.

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