Careers

Current vacancies

Finance Operations Business Partner (VPSG 5.1)

The Financial Strategy and Operations Team provides financial services including statutory and external reporting, payroll oversight, external financial audits, reporting on annual financial statements, budgeting and asset management, as well as procurement oversight and support to the office of the Victorian Ombudsman.

Reporting to the Chief Financial Officer, the position will work within a small but professional team to provide service support, advice and analysis to Victorian Ombudsman staff. This position operates in a dynamic environment requiring sound judgement and interpersonal skills.

This is a full-time, ongoing role. Applications close Wednesday 17 June 2026.

Apply via Careers.vic.gov.au

Investigation Officer (VPS 4.1)

The Investigation Officer role works in the Investigations team and provides timely complaint handling, assessment and investigation expertise across key projects. Some key accountabilities include:

• Assessing complex complaints and public interest disclosures.
• Undertaking initial enquiries, and/or investigate complex complaints and public interest complaints in a timely and efficient manner.
• Providing clear and accurate advice (both verbally and in writing) on issues, recommendations and solutions to the complaints received.

This is a full-time fixed-term role to July 2027. Applications close Wednesday 10 June 2026.

Apply via Careers.vic.gov.au

Senior Investigation Officer (VPS 5.1) x2

The Senior Investigation Officer works flexibly and collaboratively across different areas of the office to provide timely, specialist complaint handling, assessment and investigation expertise to key projects and functions. Some key accountabilities include:

• Supporting and conducting complex enquiries and investigations, including protected disclosure complaints and/or manage small teams to do so.
• Providing authoritative advice, reasoned recommendations and solutions to complex and sensitive matters received by the Ombudsman, particularly in the area of Human Rights.
• Influencing negotiations with stakeholders to advance organisational goals.

There are two roles available: one full-time ongoing position and one fixed-term position until July 2027. Applications close Wednesday 10 June 2026.

Apply via Careers.vic.gov.au

Work with the Ombudsman

We are an equal opportunity employer. Our commitment is to provide an inclusive, accessible and safe work environment.

We value diversity and are open to applications from people of all:

• ages
• genders
• sexual orientations
• religions
• cultures including Aboriginal and Torres Strait Islander people.

VO staff member Ben reveals what he loves most about working at the Victorian Ombudsman

We show our commitment to an inclusive workplace through:

• our reconciliation action plan
• acknowledging, supporting and participating in awareness days.

We treat all applicants respectfully and fairly in every stage of the employee cycle.

Everyone who works for us is bound by the Code of Conduct for Victorian Public Sector Employees of Special Bodies.

Flexible workplace

The Victorian Ombudsman supports employees to balance their work and life commitments.

We consider all requests for flexible working arrangements in line with operational requirements. The types of flexibility may differ from role to role.

Dylan, an accountant for the Victorian Ombudsman, outlines how he balances full time work with his studies.

Intern placement program

Follow Alexia on her journey from a student intern to a full time Victorian Ombudsman employee.

Victorian Ombudsman has partnered with the University of Melbourne and Monash University to offer students studying a Bachelor of Laws or higher qualification the chance to apply for a student placement in our office. To qualify you must have already completed the Administrative Law subject as part of your degree. You can Apply for a student placement program through your university.

Complaints Officer Maddison reflects on her first 6 months at the Victorian Ombudsman.

Employee Value Proposition

Contact us for more information

For more information about the recruitment process, student placements and a career at Victorian Ombudsman, contact our People and Culture team at people@ombudsman.vic.gov.au