Dealing with complaints about government
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Make a complaint
Complaints about an action or decision made by a Victorian public organisation. We are currently receiving a high volume of complaints and are experiencing delays of up to two weeks in allocating complaints to our team.
Finding the right ombudsman
Did you know there are multiple ombudsmen? Find out which one is right for you.
Featured investigation
Support when children are sexually abused at school: The Department of Education's response to abuse in a Victorian primary school
13 Feb 2025
This investigation identified systemic gaps in the department’s policies, procedures and practices for managing child sexual abuse.
Read the reportSupport when children are sexually abused at school: The Department of Education's response to abuse in a Victorian primary school
13 Feb 2025
This investigation identified systemic gaps in the department’s policies, procedures and practices for managing child sexual abuse.
Read the reportHow we help
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